Shipping policy
Merely Mystic currently ships orders only within the USA, including Hawaii and Alaska. We look forward to shipping to other countries in the near future.
We know that you are excited for your order, and would like to receive it ASAP. Which is why at Merely Mystic, all orders placed before 12 P.M. will be processed and shipped out the SAME DAY!! Due to the quick turn around time, this means that orders can't be modified, or cancelled once they have been placed.
All orders will be shipped via USPS. Please note that the shipping & delivery times displayed at checkout, and in the chart below are just estimated shipping & delivery windows, not guaranteed. There might current disruptions with USPS, or weather warnings that may cause delays . Merely Mystic is not liable for any delayed shipments.
Currently there are two shipping options, plus a free local pickup option if you are local to Orange County, CA.
SHIPPING
| SHIPPING METHOD | SHIPPING CHARGE | TO BE SHPPED SAME DAY, PLACE ORDER BY | ESTIMATED SHIPPING TIME |
| USPS FIRST CLASS | $8.50 | 12 P.M. PST | 2-5 BUSINESS DAYS |
| USPS PRIORITY | $12 | 12 P.M. PST | 1-3 BUSINESS DAYS |
| FREE FIRST CLASS OVER $90 | FREE | 12 P.M. PST | 2-5 BUSINESS DAYS |
**Orders received after 12 P.M. PST will be shipped out the following business day. If an order is received after 1 P.M. on Friday, then it will ship out on the following Monday. If an order is for a local pick-up it may be picked up 7 days a week until 7 P.M.
LOCAL PICKUP
| LOCATION | CHARGE | PROCESSING TIME | ADDRESS | INSTRUCTIONS | WHEN YOU ARRIVE |
| OC POST BOX YORBA LINDA | FREE | Orders usually ready within 2-4 hours, 7 days a week. Can be picked up same day until 7 P.M. Arrangements made once order is ready. |
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At checkout, please enter your phone number, for quick & easy contact, and to make pickup arrangements. | Call or text Lauren at (714) 202-7126, and I will deliver directly to your car |
Once your order has been placed, you will receive an email or text (depending on the information you enter at checkout) with tracking information to track your order.
Please refer to the below links to check on alerts & disruptions from USPS:
Service Alerts: https://about.usps.com/newsroom/service-alerts/
Service Disruptions: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm
Merely Mystic is not responsible for orders that were lost or damaged in transit. For lost or damaged orders please file a claim directly with USPS.
Call USPS: 1-800-275-8777
Make a claim online: https://www.usps.com/help/claims.htm#:~:text=Damaged%20or%20Missing%20Contents,days%20after%20the%20mailing%20date.
After receiving your orders, if you notice any damages on particular products, please refer to the 'Received Damages?' page, or click on the link below for more information.
Damaged items: https://merelymystic.com/pages/damaged-items